For technical support see www.kirkbymicrowave.co.uk/support/85033/
For telephone support in the UK, 07910 441670   
For technical support outside the UK, telephone  +44 7910 441670 
The telephone numbers are generally active from 0930 to 2100 GMT 
Technical support is avilable Monday-Friday, but may be available at the weekends too 
Outside those times the number will be unavailable. 

Dr. David Kirkby