<<如果要列印此文件，請使用細明體 10 點字>> 趨勢科技股份有限公司 2009 年 7 月 28 日 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Internet Security 2010 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 注意：趨勢科技視此檔案是在產品發行時所建立的。 之後如果有更新文件，仍然可以在趨勢科技網站取得，網址是： http://www.trendmicro.com/download/zh-tw/ 目錄 ===================================================================== 1. 關於 Trend Micro(TM) Internet Security 17.50 2. 新增功能 3. 說明文件 4. 系統需求 4.1 相容的 Microsoft 作業系統 4.2 CPU 4.3 記憶體、磁碟空間及顯示器 4.4 Web 瀏覽器 4.5 適用於郵件掃瞄的電子郵件軟體 4.6 適用於郵件掃瞄的 Web 郵件服務 4.7 適用於 Trend Micro Anti-Spam 工具列的電子郵件軟體 4.8 適用於私密資料保全的即時通訊軟體 4.9 適用於即時防護的即時通訊軟體 4.10 Internet 連線 4.11 不相容的軟體 5. 安裝 5.1 安裝注意事項 5.2 安裝步驟 6. 安裝後的組態設定 7. 已知問題 8. 聯絡資訊 9. 關於趨勢科技 10. 授權合約 11. 授權歸因 ===================================================================== 1. 關於 Trend Micro(TM) Internet Security 17.50 ======================================================================== Trend Micro(TM) Internet Security 17.50 提供全面的防護，可保護您 的電腦免於病毒、特洛伊木馬程式、蠕蟲和其他安全威脅（包含網路病毒 和 Rootkit）的攻擊。同時也會封鎖間諜程式、駭客、網路釣魚詐騙和有 害網站。 此外，還能過濾垃圾郵件。 Trend Micro Internet Security 17.50 的加強功能可保護電腦和 Internet 連線的安全。 2. 新增功能 ======================================================================== 此版本的 Trend Micro Internet Security 提供下列新功能： a. 此版本完全支援 Microsoft Windows 7。 b. 新的安全防護功能可自動防止開啟隨身碟上的可疑軟體。 c. 此版本可與「趨勢科技主動式雲端截毒技術」共享安全威脅資訊，此技術 自動交叉分析從數百萬部電腦收集的安全威脅資訊，從而協助趨勢科技為 您提供更為有效的安全防護。 d. 此版本現在可以根據可疑網域名稱，封鎖會開啟可能不安全網站的嘗試。 3. 說明文件 ======================================================================== a. 此 README.txt 檔案包含基本安裝與設定指示、已知問題清單和聯絡資訊。 b. 「產品說明」解說 Trend Micro Internet Security 的所有功能，並提 供執行工作的指南。 c. 「趨勢科技常見問題集」提供搜尋已知產品問題的資料庫，包括特定問 題的解決和疑難排解主題。 http://www.trendmicro.com.tw/solutionbank/corporate/default.asp 注意：您可以從趨勢科技網站下載相關印刷手冊的電子版本： http://www.trendmicro.com/download/zh-tw/ 4. 系統需求 ======================================================================== 如果要執行 Trend Micro Internet Security，您的電腦必須符合下列 軟硬體規格： 4.1 相容的 Microsoft 作業系統 ===================================================================== a. Windows 7 Ultimate、Professional、Home Premium、Home Basic 或 Starter Kit（32 位元或 64 位元） b. Windows Vista Ultimate、Business、Home Premium 或 Home Basic （安裝或不安裝 ServicePack 1 (SP1) 或 Service Pack 2 (SP2)） （32 位元或 64 位元） c. Windows XP Home、Professional、Media Center、Tablet PC Edition（安裝 Service Pack 2 (SP2) 或 Service Pack 3 (SP3)） （32 位元） 4.2 CPU ===================================================================== a. Windows 7 Ultimate、Professional、Home Premium、Home Basic 或 Starter Kit（32 位元或 64 位元） ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 800 MHz（建議使用 1 GHz） b. Windows Vista Home Basic、Home Premium、Business 或 Ultimate （32 位元或 64 位元） ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 800 MHz（建議使用 1 GHz） c. Windows XP Home、Professional、Media Center 或 Tablet PC ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 350 MHz (建議使用 800 MHz) 注意：Trend Micro Internet Security 17.50 支援配備上述處理器的同 級處理器的電腦，同時亦支援配備 Intel 超執行緒技術 (Hyper-Threading) 和雙核心或四核心 Atom 處理器的電腦。 4.3 記憶體、磁碟空間及顯示器 ===================================================================== a. 記憶體 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 如果使用 Windows XP，至少需要 256 MB（建議使用 512 MB） 如果使用 Windows Vista / Windows 7，至少需要 512 MB（建議使用 1 GB） b. 磁碟空間 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 500 MB 可用磁碟空間（供安裝之用） 注意：Trend Micro Internet Security 17.50 支援 RAID 0（平行儲 存）和 RAID 1（鏡像）。 c. 顯示器 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 至少 1024 x 576 高彩 4.4 Web 瀏覽器 ===================================================================== 趨勢科技建議您在安裝 Trend Micro Internet Security 的電腦上使用下列其 中一種 Web 瀏覽器： Microsoft Internet Explorer 6.0（安裝 Service Pack 2 (SP2)） * Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 * 僅適用於 Microsoft Windows XP 4.5 適用於郵件掃瞄的電子郵件軟體 ===================================================================== Microsoft Outlook Express 6.0（安裝 Service Pack 2 (SP2)） Microsoft Outlook 2000、2002、2003 或 2007 Mozilla Thunderbird 1.5 或 2.0 Windows Mail（適用於 Microsoft Windows Vista 或 Windows 7） Windows Live Mail 4.6 適用於郵件掃瞄的 Web 郵件服務 ===================================================================== Yahoo!Mail MSN Hotmail / Windows Live Mail AOL Mail 4.7 適用於 Trend Micro Anti-Spam 工具列的電子郵件軟體 ===================================================================== a. 適用於 Microsoft Windows XP ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Microsoft Outlook Express 6.0（安裝 Service Pack 2 (SP2)） Microsoft Outlook 2000、2002、2003 或 2007 b. 適用於 Microsoft Windows Vista 或 Windows 7 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Microsoft Outlook 2003 或 2007 Windows Mail 4.8 適用於私密資料保全的即時通訊軟體 ===================================================================== AOL Instant Messenger 5.9 ICQ 5.1, 6.0, 6.5 或 ICQ Lite Windows Live Messenger 8.0, 8.5, 9.0 Yahoo!奇摩即時通 7.0, 8.0, 8.1 4.9 適用於即時防護的即時通訊軟體 ===================================================================== Windows Live Messenger 8.0 Windows Live Messenger 8.5 Windows Live Messenger 9.0 4.10 Internet 連線 ===================================================================== Trend Micro Internet Security 需要 Internet 連線才能進行線上註冊、 檢查到期日、下載更新檔、將有關惡意軟體的意見傳送給趨勢科技、傳送 「Trend Micro Anti-Spam 工具列」查詢、傳送「趨勢科技線上資料庫」 和「主動式雲端截毒技術」資訊、取得病毒資訊，或瀏覽趨勢科技網站上 的網頁。 如果您使用撥接或其他方式連接到 Internet，且您的供應商依每次連線 的時間或下載的資料量計費，請確定您的路由器或連線軟體不會自動啟動 連線來執行上述功能，以避免產生額外的連線費用。請視需要依照路由器 指示編輯路由器設定。 4.11 不相容的軟體 ===================================================================== 若要識別安裝 Trend Micro Internet Security 之前必須從電腦移除的 軟體，請參閱下列網站： http://www.trendmicro.com.tw/solutionbank/consumer /Show_SB.asp?SBNo=2771 5. 安裝 ======================================================================== 安裝 Trend Micro Internet Security 只需要數分鐘。 5.1 安裝注意事項 ===================================================================== 安裝 Trend Micro Internet Security 之前，請注意下列需求： a. 在安裝最新版本的 Trend Micro Internet Security 之前，請先移除 電腦上任何保護您免於病毒或間諜程式攻擊的軟體，否則會在安裝 Trend Micro Internet Security 過程中將它們移除。 b. 此版本的 Trend Micro Internet Security 支援從 Trend Micro Internet Security 2009 或 2008 升級。 5.2 安裝步驟 ===================================================================== 如果要安裝 Trend Micro Internet Security， 請執行下列步驟： a. 啟動安裝程式。 b. 接受授權合約。 c. 輸入產品序號。 d. 選擇安裝選項，然後按一下「下一步」按鈕。 e. 按一下「下一步」以啟動程式。 f. 提供密碼，以及您的姓名、電子郵件信箱和目前所在的位置。 g. 確認您所提供的是正確的資訊。 h. 按一下「完成」以關閉視窗並啟動主畫面。 注意：如果沒有可用的 Internet 連線，您將無法完成步驟 e、步驟 f 和步驟 g。如果有需要，請將電腦重新連線到 Internet，然後從 主畫面註冊軟體。 6. 安裝後的組態設定 ======================================================================== 為確定 Trend Micro Internet Security 提供的是最新的防護功能， 請完成下列工作。 a. 開啟 Trend Micro Internet Security 主畫面。 b. 按一下「立即更新」按鈕，然後按一下「立即掃瞄」按鈕。 7. 已知問題 ======================================================================== 此版本包含下列已知問題： a. 在使用 Yahoo!奇摩即時通 9.0 時啟動或關閉「私密資料保全」可能會導 致非常高的 CPU 使用率。 b. 在執行 Windows AERO 模式的電腦上，如果將系統字型大小設定為 150% DPI，介面的顯示可能會不正確。 c. 在執行 Microsoft Windows 7 的電腦上，從「控制台」開啟的「程式解除 安裝」視窗中未顯示正確的磁碟大小。 d. 使用 AOL Instant Messenger 6 或更新的版本時，「私密資料保全」功能 無法正常運作。 e. 如果將繁中版 Trend Micro Internet Security (TIS) 安裝於非繁體中文版的 Windows 7 系統上，由於 TIS Pro 不支援 Unicode，因此在「私密資料保全」 中使用 DBCS 字串時，會因無法辨識字串而使此功能無法正常運作。 f. 如果將繁中版 Trend Micro Internet Security (TIS) 安裝於非繁體中文版的 Windows 7 系統上，在 「網頁威脅防護」標題中使用 DBCS 字串時，快 顯訊息會顯示亂碼。 g. 由於磁碟空間不足的因素而導致更新失敗，但使用者介面會顯示「請檢查 您的 Proxy 伺服器設定」的錯誤訊息。 h. 在 Windows XP 作業系統上，當滑鼠移至「指定例外」對話方塊的選項， 若是因為路徑過長，則無法顯示完整路徑，亦不會顯示工具提示。 i. 當執行預約/手動掃瞄偵測到 Cookie 時，彈跳的對話視窗顯示「已成功 刪除 Cookie」，但在記錄中將顯示為「隔離成功」。 j. 主控式個人防火牆監控的進階選項中的「網路」標籤，在「有線與無線區 域網路(LAN)」的「裝置」下拉式選單中, 文字因為字串過長而無法完整顯示。 8. 聯絡資訊 ======================================================================== 趨勢科技軟體的授權通常包括：產品更新、病毒碼檔案更新，及自購買日 起為期一年的基本技術支援等權利。第一年過後，您必須以趨勢科技 當時的續約價格，購買年度的維護服務。 您可以經由傳真、電話和電子郵件與趨勢科技聯絡，或瀏覽下列網站以取得 趨勢科技產品的試用版。 http://www.trendmicro.com.tw 趨勢科技客戶服務部 (台灣) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 請瀏覽下列網站以取得聯絡資訊： http://tw.trendmicro.com/tw/home 趨勢科技客戶服務部 (香港) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 請瀏覽下列網站以取得聯絡資訊： http://apac.trendmicro.com/apac/home/ 當出現「關於趨勢」(About Us) 網頁時，請按下「與我們聯絡」(Contact Us) 的連結。 注意：電話及傳真號碼如有變更，恕不另行通知。 9. 關於趨勢科技 ======================================================================== 趨勢科技提供病毒防護、垃圾郵件與內容過濾的安全防護軟體與服務。趨勢科技 使全球各地的用戶得以保護其電腦，免於惡意程式碼的威脅。 版權所有 (C) 2009 Trend Micro Incorporated / 趨勢科技股份有限公 司。保留所有權利。 Trend Micro、Trend Micro Internet Security、TrendSecure、t 字圓球標誌 和 PC-cillin 都是 Trend Micro Incorporated / 趨勢科技股份有限公司的商 標，並已向相關單位註冊。所有其他標誌為其相關所有人的商標或註冊商標。 10. 授權合約 ======================================================================== 如需有關您與趨勢科技之間的授權合約的詳細資訊，請參閱下列網站： http://us.trendmicro.com/us/about/company/user_license_agreements/ 如果要檢閱協力廠商的授權合約，請參閱本文件的下一節。 11. 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